[ Terms of use (“Terms”) are a set of legal terms defined by the owner of a website. They set forth the terms and conditions governing the activities of the website visitors on the said website and the relationship between the site visitors and the website owner. ]

Effective Date: June 1, 2022

Welcome to the https://www.suryanarayana.com; and https://www.suryanarayana.in  (“Sites”)

These Terms of Use (“Terms”) are a legally binding agreement between you, whether personally or on behalf of an entity, a user of the Sites (“Member”, “Client” , “Customer”, “you” or “your”), and Suryanarayana SV ("we," "us," or "our"),  https://www.suryanarayana.com;  https://www.suryanarayana.in  as well as any other media form, media channel, mobile website or mobile application/apps related, linked, or otherwise connected thereto (collectively, the “Sites”) that governs your use of the Sites, including all related Web-Pages, and downloadable materials, information, photos, or other documentation (“Content”) that appears on the Sites. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, is assumed to mean the same thing.

 

Acceptance of these Terms and our Privacy Policy, which is incorporated into these Terms by this reference, is required for access to the Sites. These Terms outline the terms and circumstances under which you may use our Sites and the services or products that we provide. By accessing or using the Sites, you acknowledge that you have read, comprehended, and agree to be bound by the Terms. As a result, please read these Terms of Service and Privacy Policy carefully.

If you access and use the Sites on behalf of a company/business (such as your employer) or any other legal entity, you represent and warrant that you can bind such entity to these Terms. That entity will be referred to as "Member", "Client", "Customer", "you" or "your" in that scenario.   

IF YOU DO NOT AGREE WITH THESE TERMS, DO NOT ACCESS OR USE THESE SITES.

1. The owner of the website, the offering, and the binding of Terms

Suryanarayana SV ("owner") owns and operates and manages the websites https://www.suryanarayana.com  and https://www.suryanarayana.in. Suryanarayana SV, as well as all of his websites, related services, payment procedures, and systems, are hosted as paying subscribers on the cloud-based website construction platforms https://wix.com  or https://in.godaddy.com  ["platforms"]. You agree to the information being transmitted to and processed by the respective website hosts by using these Sites and giving information to us. Our online payment services, such as https://www.instamojo.com/ , https://razorpay.com/ , and https://www.paypal.com/in/business , will collect and process payment information and processes.

 

(i) The following services are available to visitors, users, members, clients, and customers (whether registered or not):

     (A) Content Editin#1 Service Read _ Review _ Rewrite

     (B) Content Editin#2 Service LinkedIn Profile Review_ Rewrite _ Renovate

     (C) Content Editin#3 Service Setup and supercharge LinkedIn Company Page

     (D) One-on-One Communication Skills Coaching

     (E) One-to-few Communication Skills Coaching

     (F) One-to-many Communication Skills Coaching

     (G) Consultancy Service session Schedule 1:1 Online conversation

 

(ii)Through online sellers such as Amazon, Pothi, Smashwords, Google, and others, the Sites sell self-published physical books, kindle versions, ebooks, written articles, and resources.

 

(iii) Visitors, users, members, clients, and customers all have access to free resources (whether registered or not)

2. Privacy Statement

Please read our Privacy Policy at: https://www.suryanarayana.com/privacy-policy  which explains how we handle any personally identifying information concerning Sites' visitors. You fully consent to the collection, use, storage, processing, and dissemination of your information, including personally identifiable information, as indicated in our Privacy Policy, by accessing, browsing, or using the Sites.

3. Use of our website account creation, and deactivation requirements

You must be at least 18 years old, or the legal age of majority in your national jurisdiction, to use our Sites and/or receive our services. You must have the legal power, right, and freedom to engage in these Terms as a binding agreement. If using these Sites and/or receiving services is forbidden in your country or under any relevant law or regulation, you are not permitted to do so.

To become a "Member / Client / Customer," you must create an account on the Sites. You may have access to special content and the chance to subscribe to your favorite topics, services, or store by becoming a Member / Client / Customer. If you create a Member / Client / Customer account ("Account"), you must give us your current, complete, and accurate information, such as your name, email address, city/town, and country, as well as a user name and password that you choose. You may only use your user name and password, and you are responsible for keeping your user name and password private. You agree that we may credit you for the use of your Account.

You may be able to use a third-party social networking service, such as Google, Facebook, or Twitter, to register for and authenticate your account on the Sites ("Social Networking Service"). You agree that Sites may access your account information from the Social Networking Service, including any public profile information associated with your Social Networking Service account, by enrolling and authenticating your Account using a Social Networking Service. You are solely responsible for your interaction with the Social Networking Service, and we do not imply any endorsement or control of any Social Networking Service by offering registration through Social Networking Services. We will never use your Social Networking Service account to post Content.

You can deactivate your Account at any time by going to the Account Settings page on the Sites and selecting "Deactivate Account." Please give the deactivating process 24 hours to complete. Deactivating your account will remove your public profile and account information from the Sites, as well as unsubscribe you from our newsletters. You may reactivate your Account and regain access to its Content at any time by signing in again. If you suspect any unauthorized use of your Account or any other violation of security, please contact us immediately at admin@suryanarayana.com.

4.Important commercial terms made available to Users, Members, Clients, and Customers

When you buy something (a service or a product), you agree to the following:

   (i.) Before making a purchase commitment, you must read the entire item listing as well as the description

   (ii.) When you commit to buying an item and complete the check-out payment process on the sale page, you enter into a legally binding contract to buy it.

The costs of using our services / purchasing our products are detailed on the Sites. We have the right to adjust at any time, our prices for services offered and products displayed and to correct pricing errors that may occur inadvertently. The payments page has more information on pricing and any applicable taxes or levies.

The fee for the services, as well as any other charges you may incur as a result of your use of the service, such as taxes, possible transaction fees, as well as a convenience fee, will be stated and levied.

5. Cancellation and refund policy

(i) The order is assumed to have been placed whenever we receive an upfront payment for our services or products. Any orders placed on our websites cannot be canceled. The order is assumed to have commenced, processed, and executed once payment is received.

 

(ii) Returns/refunds on our products / digital items will only be accepted in the country where they were purchased from the online or offline vendor who sold them to you, according to the vendor's return and refund policy. Before placing an order, please read the vendor's return, refund, or cancellation policy.

 

(iii) Ebooks, tickets, and other things purchased directly on our Sites will not be refunded or returned.

 

(iv)The fee paid on services cannot be refunded irrespective of the status of the order’s progress or completion.

 

(v) Payments made for online sessions are non-refundable.

 

(vi) If a session cannot be completed by either the host or the user for any reason, the Sites may, at their sole discretion, consider allowing the user to attend future comparable sessions.

 

(vii) If you book an appointment online and do not show up, we will give you one additional rebooking to make up for the missed appointment. A second no-show will result in the session being forfeited, and the fee will not be returned.

 

(viii) If we deem an order to be unsuitable or unable to complete the assignment, we may cancel it. Payment processors will be advised to initiate a refund in this scenario. Cancellation fees will be assessed by the payment processors who collected the fee from you in the first place.

 

(ix) If our pricing changes between the time you place your purchase and the time we begin our process, you will receive the service that most nearly matches the price you paid. You must upgrade to the new pricing if you want a higher level of service. There are no options for downgrading.

 

(x) Under any of the following circumstances, the User (Member / Client / Customer) will NOT be entitled to a refund:

 

   a. The user has given his or her approval for our effort.

   b. The scope of the user has altered during OR after the process.

   c. The service was terminated by the user for illegitimate and unacceptable grounds.

   d. The project was left idle for more than 15 days without any response or communication from the user.

6. Retaining the ability to change services

We reserve the right to change or discontinue the services at any time, without notice; to cease offering the services online or offline, to discontinue any parts of the services we provide, or to impose restrictions on the services. For any reason, or no reason, we may permanently or temporarily cancel or suspend access to the services on our Sites without warning or liability.

7.Service warranties and responsibilities

When we receive a legitimate claim for a service we've provided, we'll extend the service for one more time and treat it as a new order.

8.Intellectual property, copyrights, and logo ownership

Suryanarayana SV is the sole owner of the Service and all materials contained therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and all Intellectual Property Rights related thereto. Except as expressly specified herein, nothing in these Terms shall be construed as granting you a license in or under any such Intellectual Property Rights, and you undertake not to sell, lease, rent, alter, distribute, or otherwise exploit any such Intellectual Property Rights.

 

All rights are reserved by us, and visitors and customers to the Sites are not granted any such rights.

 

You acknowledge and agree that by uploading any content to the Sites (including, but not limited to, text, manuscripts, literary works, designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, and interfaces) through any means, you confirm that you own all relevant rights or have received the proper permits to upload / transfer / send the content to us. You agree and consent to the uploaded/transferred content being publicly shown on the website, and you grant us exclusive rights to use that content to provide you with the services you requested.

9.Discussion policy for users

The Sites may have a User Discussion section to allow users to share their thoughts and information about the material on the Sites. Contributors' statements, images, videos, documents, and other User Content reflect the views of the individual contributors and not the views of the Sites. We take no responsibility for any User Content uploaded by you or any other party and assume no liability for it. To engage in the User Discussion parts of the Sites, you must be a Member / Client / Customer.

 

We encourage courteous, constructive discussion and retain the right to remove offensive, commercial, or solicitation-related entries. We may also remove duplicate or substantially similar comments that are made more than once, including those that are posted to monopolize the conversation.

 

The Sites may employ a comment moderator who pre-screens first-time posters on the Sites to support the stated requirements. Before a commenter's post is visible to the rest of the community, the moderator will examine and approve it. Before it goes live on the site, the moderator checks the new poster for offensive, harassing, or commercial language. This normally happens within 24 hours, but it can take up to 48 hours for content with a lot of traffic. A user's comment will be accessible after it has been accepted, and future posts will not be held for approval.

10.Feedback and testimonials

Testimonials, feedback, comments, ideas, proposals, and recommendations for improving the Sites or their capabilities are all welcome. If you choose to fill out the form at https://www.suryanarayana.com/feedback, you agree that we may use it without restriction or compensation.

11.Submission of an email address

The Sites may give you the option of providing your email address in the “Join My Email List” to us to receive certain communications from us, such as periodic updates. Any email you get from us will have an unsubscribe link that allows you to opt out of receiving future emails.  

By using our Service, you agree to subscribe to newsletters, marketing or promotional

Materials, and other information we may send. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing  admin@suryanarayana.com.

12.Promotional emails and content

You accept to receive promotional messages and materials from us from time to time via mail, email, SMS, WhatsApp, or any other contact method you may specify (including your phone number for calls or text messages). Please let us know if you do not want to receive such promotional materials or notices at any time.

13.User-generated content (UGC)

The Sites may let you privately post via various Forms on the Sites or publicly post comments, videos, images, a profile photo, a biography "blurb," or other materials under your Account or as a visitor to the User Discussion or services sections ("User Content").

User Content isn't controlled, endorsed, or liable for by us. If you post User Content to the Sites, you grant us and all members of the public who can access publicly-available User Content on the Site a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display that User Content throughout the world in any media, and the right to use and display your name in connection with such Usage. By posting User Content, you warrant that you own or otherwise control all of the rights to the User Content you post; that the User Content is truthful; and that using the User Content you supply will not violate any laws or this policy or cause injury to anyone. You must not post User Content that violates others' copyrights, IP, or privacy. You are responsible for all User Content you post on our sites.

14. Copyright

We own or license the copyright in all Site elements, including text, photos, graphics, logos, button icons, audio, video, and software. These rights are protected by international copyright laws and other intellectual property laws. If you suspect your work has been copied illegally, in a way that constitutes copyright infringement, please follow our Notification requirements for copyright infringement, below.

15.Allowable distribution

You may reproduce or distribute Site materials and Content for noncommercial purposes, such as personal study, teaching, and learning. You may not utilize Site materials or Content commercially or denigrate or discredit others. All copies must include this copyright notice: Copyright www.suryanarayana.com/in. Copying or distributing third-party content on the Sites requires permission from the owner.

16.Notification requirements for copyright infringement

If you believe your work has been utilized on our Sites in a way that violates your copyright, please send us a written representation, under the rules of any Copyright Act, to: admin@suryanarayana.com

We recommend that you consult an attorney before submitting notification if you are unsure whether information on the Site is infringing.

17.Metatags, frames, and links

You may link to the Site's main page as long as you do not do it in a falsely or misleadingly manner. The content of the Sites may not be framed. Without our prior written approval, you may not use metatags or any other "hidden text" that includes our Site's contents.

18.Hypertext links to other sites

The Site offers links to other websites that we believe you may find useful. We do not promote or sponsor any third-party websites or the information, products, or services found on them, and we have no control over their content. Remember that when you link to or share Content on another website, you are subject to the terms of that website's user agreement and privacy statement, which you should read. You are solely responsible for your access to and use of any third-party website.

19.Sites accessibility and assistance

If and when the Sites become available, you may use them. We do not promise that the Sites or the materials on the Sites will be available. The Sites may be unavailable from time to time for maintenance, servicing, or upgrades, as well as other reasons. We reserve the right to change, remove, delete, restrict, block access to, or discontinue offering any or all of the Sites at any time and without notice, to the maximum extent permitted by applicable law. We are under no duty to offer support for the Sites or the Content.

20.Warranties are disclaimed

The Sites, including all text, images, logos, audio and video clips, pictures, and other content, are given "as is," "with all faults," and "as available," to the maximum extent permitted by applicable law, and you bear the whole risk of use and performance. We make no express, implied, or statutory representations, guarantees, or conditions, and expressly disclaim all warranties concerning the Sites. We specifically disclaim any assurance that the Sites or their content will: (a) satisfy your needs; (b) be available or delivered on a continuous, timely, secure, or error-free basis; (c) be accurate, complete, or reliable; or (d) be free of viruses, worms, or other harmful or malicious components. We also make no guarantee that any flaws or faults in the Sites or material will be fixed. We do not accept any responsibility for delays or interruptions caused by third-party failures outside our control. You visit the Sites, as well as any content or materials you download or get from the Sites, at your own risk, and you will be solely responsible for any damage or loss that arises.

21. Limitation of liability for certain losses

We will not be liable for any consequential, special, incidental, indirect, or punitive damages of any kind, whether foreseeable or not, arising out of or in any way connected with the Sites or these terms, even if we have been advised of the possibility of such damages, to the maximum extent permitted by applicable law.

22.Exclusive remedies and liability limitations

Suryanarayana SV [owner of the websites] shall not be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use of, or inability to use, the service, to the maximum extent permitted by applicable law.

 

Suryanarayana SV [websites owner] assumes no liability or responsibility for any (i) content errors, mistakes, or inaccuracies; (ii) personal injury or property damage of any nature resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our websites and/or all personal information stored therein, to the maximum extent permitted by applicable law.

 

Our maximum, aggregate liability to you, and your sole and exclusive remedy under these terms for any damages, injuries, and losses arising from all claims and causes of action arising out of, based on, resulting from, or in any way related to these terms or the Sites shall be limited to Rupees Five Hundred (INR.500). Multiple claims or litigation arising out of or linked to these conditions or the Sites will not increase or prolong the limit on monetary damages.

23.Self-help remedies

The damages exclusion in paragraph 21 operates independently of your exclusive remedy in paragraph 22, and it continues to apply even if the exclusive remedy fails to achieve its essential purpose or is otherwise declared unenforceable. To the extent the exclusions and limitations are not prohibited by applicable law, each of the limitations of liability in paragraphs 20,21, and 22 apply regardless of whether the loss, liability, or damage arises from (a) breach of contract, (b) breach of warranty, (c) fault or tort, including negligence and misrepresentation, (d) strict liability, or (e) any other cause of action.

24.Notice the paragraphs 20, 21, and 22's potential limitations

Some jurisdictions prohibit the exclusion or limitation of damages (including incidental or consequential damages), loss, or liability arising from deliberate acts (such as fraud, fraudulent misrepresentation, or failure to disclose defects), product liability, or death or personal injury. Nothing in paragraphs 20, 21, and 22 will be construed as excluding responsibility that cannot be excluded in those areas under applicable law. If you live in one of those jurisdictions or are otherwise subject to their laws, any statutory entitlement you may have will be limited to the extent (if at all) permitted by that law, and if the limitation is not permitted, the limitations and exclusions in one or more of those paragraphs may not apply to you.

25.Indemnification

You promise to hold the website's owner, Suryanarayana S, harmless and indemnify him. You agree to defend, indemnify, and hold Suryanarayana SV https://www.suryanarayana.com; and https://www.suryanarayana.in, their associates, officers, trainees, interns, volunteers, employees, agents, partners, suppliers, and licensors harmless from any demands, losses, liability, claims, or expenses, and to keep them indemnified from any third-party claims, including reasonable attorneys' fees, relating to, arising from.

26.Option to suspend or terminate a user's account

We may terminate or suspend your access to the service at any time, without notice or liability, for any reason, including if you violate any provision of these Terms or any applicable law or regulation, at our sole discretion. You may cancel your account and/or any services at any time if you no longer want to use them concerning any service, notwithstanding anything to the contrary in the preceding.

27.Service of notices

All required notices (including legal process) may be delivered to you in any lawful manner, including by posting notices on the Sites or sending a notice to any email address you submitted to us. You agree to send us notices through email to the following address: admin@suryanarayana.com

28.The right to update or modify these Terms is reserved.

We reserve the right, at our sole discretion, to update or modify these Terms at any time. As a result, you should revisit this page regularly. We may provide notice to you by updating the Terms on the Site, sending you an email, or any other reasonable method. You should check these Terms for modifications regularly, and you can find the latest up-to-date Terms. As of the "Effective Date" specified at the top of these Terms, the amended Terms shall govern your use of the Sites. You should cease using or accessing the Sites if you do not agree to the amended Terms. After the new version of these Terms is posted, your use of the Sites will represent your acceptance of the updated Terms.

29.Termination

For any reason, including any violation of the User Discussion Policy, these Terms, or our Privacy Policy, we retain the right to discontinue the Sites and this Terms of Use at any time without notice. The clauses on Limitation of Liability and Governing Law of these Terms will survive any such termination. By contacting us at admin@suryanarayana.com, you can permanently remove your Member / Client / Customer Account.

30. International application

Our sites are hosted on the [platforms] https://wix.com and https://in.godaddy.com. As paid customers, we get access to these cloud-based website-building tools. They give us access to an online platform where we may show off and promote our services and products to you.

You agree to abide by all applicable local laws, rules, and regulations, including those in place in the country where you live and the country from which you access the Sites or Services.

 

The Services are not intended for distribution to or use by any person or organization in any territory or nation where such distribution or use would be prohibited by law or regulation, or where the Sites or its affiliates would be required to register under such laws or regulations.

31. General

If any part of these Terms is found to be illegal, invalid, or unenforceable by a court of competent jurisdiction, the remaining sections of these Terms will remain in full force and effect. The titles of paragraphs are just for the sake of convenience and have no legal or contractual importance. We reserve the right to assign these Terms in whole or in part, with or without notice to you, at any time. You may not assign, transfer, or sublicense any of your Sites’ rights. If we fail to respond to a breach of these Terms by you or others at any time, that delay will not relinquish our right to act in the future if similar breaches occur. We will only be bound by a waiver if it is written and signed by us. Concerning the Sites, these Terms (including any incorporated terms or policies) comprise the entire agreement between you and Suryanarayana SV, https://www.suryanarayana.com; and https://www.suryanarayana.in. You and Suryanarayana SV, https://www.suryanarayana.com; and https://www.suryanarayana.in each warrant to the other that, in entering these Terms, neither you nor Suryanarayana SV, https://www.suryanarayana.com; and https://www.suryanarayana.in relied on or will have any right or remedy based on any statement, representation, warranty, or assurance other than those expressly stated in these Terms. Any liability that cannot be restricted or excluded under applicable law is not limited or excluded by the preceding sentence. No one, except you and Suryanarayana SV, https://www.suryanarayana.com; and https://www.suryanarayana.in, and their successors and assigns, will have the authority to enforce any of these Terms. Suryanarayana SV https://www.suryanarayana.com; and https://www.suryanarayana.in agree that any cause of action arising out of or related to the Sites or Sites’ materials must be brought within one (1) year of the occurrence of the cause of action; otherwise, the cause of action will be permanently barred.

32. Making corrections

There may be typographical mistakes, inaccuracies, or omissions in the information on the Sites, such as descriptions, pricing, availability, and other information. We retain the right, without prior notice, to correct any mistakes, inaccuracies, or omissions, as well as to alter or update the information on the Sites.

33. Contact Information, Questions, and Comments

Please go to the "Contact" page and fill out the form there if you have any questions, complaints, or concerns about the Sites, including materials appearing on the Sites, or these Terms.

 

In accordance with the India Information Technology Act of 2000 and its guidelines, the name and contact information for the Grievance Officer are mentioned below. Please send any complaints, abuse, or concerns to our grievance officer, with a copy to admin@suryanarayana.com

 

Mrs. LakshmiSS

Office Associate of Suryanarayana SV

Hyderabad, India [ Full address, if needed, can be obtained by submitting the Form available on the ‘Contact’ page.]

Email: surya342lakshmi@gmail.com

Chat on WhatsApp: https://wa.me/918333073080

34. Applicable legislation as well as exclusive jurisdiction and venue

 

These Terms, your use of these Sites, the rights and remedies provided hereunder, and all claims and disputes relating to these Terms and/or the services shall be governed by, construed under, and enforced solely and exclusively in accordance with the internal substantive laws of India, applicable to contracts made and performed without regard to its conflicts of law principles.

 

You expressly agree that any dispute relating to or arising from these Terms, Content, or the Sites, is governed by Indian law and subject to the exclusive jurisdiction of the courts situated in Hyderabad, Telangana State, India.